Frequently Asked Questions
Everything you need to know about your order and the latest KRIPT drops.
How long does shipping take?
We offer worldwide shipping. Orders are typically processed within 1-3 business days. Domestic delivery usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain items like intimates and sale products are final sale for hygiene and clearance reasons.
How do I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Klarna and Afterpay in select regions.
How do I know which size to choose?
Each product page features a specific size guide. Since our styles range from oversized to bodycon, we recommend checking the measurements provided or contacting our customer service for personalized fit advice.
Do I have to pay customs and duties?
International orders may be subject to import duties and taxes once the shipment reaches your country. These charges are the responsibility of the customer and are not included in the checkout total.